Dual SIM iPhone: use two numbers at the same time

Dual Sim for iPhone

Dual Sim for iPhone

  • Use both your work and private number on one iPhone with a physical SIM card and an eSIM (digital SIM card).

  • Manage multiple subscriptions, such as work and private numbers, and easily switch between mobile data.

  • Dual SIM is available starting from the iPhone XR.

  • Use one connection at a time and label numbers for clarity.

  • Configure mobile data and select your subscriptions.

  • Call waiting works: manage incoming and outgoing calls efficiently.

  • Add a local data subscription when traveling abroad to save costs while still being reachable on your original Dutch number.

What is Dual SIM and how does it work on iPhone?

Use two mobile subscriptions on one iPhone. Combine a physical SIM card and an eSIM for work and private numbers.

What is an eSIM?

An eSIM is a digital SIM card you download via the Mijn Simyo app . It’s environmentally friendly and eliminates the need for a physical SIM card when switching providers, so ideal for travelers. Quickly online, and no chance of losing your SIM card since it’s stored directly on your phone.

How to set up Dual SIM on your iPhone

To use Dual SIM on your iPhone, you first need to set up both a physical SIM card and an eSIM . Go to Settings > Mobile network > Add mobile subscription and follow the steps to activate your eSIM.

You can easily switch between phone numbers by going to 'Instellingen' (Settings) > Mobiel netwerk' (Mobile network) and selecting the desired number. Each number can have its own bundle, which is convenient for managing your data. For practical tips and more information about using Dual SIM , you can consult Apple’s official guide.


Benefits of Dual SIM:

  • Reachable on both your private and work number with separated communication.
  • Make and receive calls on both numbers.
  • Convenient for managing multiple subscriptions.

Compatible iPhone models with Dual SIM

Dual SIM is available on the following iPhones:

Do you have a Simyo eSIM? Activate it directly in the Mijn Simyo app .

eSIMs vs Physical SIM Cards: the differences

Feature

eSIM

Physical SIM card

Type

Digital SIM card, embedded in the phone

Separate plastic SIM card

Installation

Download in the Mijn Simyo app

Manually insert into the SIM card slot

Switching provider

Switch without needing a new card

Request a new SIM card and replace it physically

Multiple numbers

Supports multiple eSIM profiles (depending on the model)

One SIM card per slot

Loss or damage

Not possible, fixed inside the phone

Can be lost or damaged

Environmentally friendly

No plastic or shipping required

Physical production and transport needed

Suitable for travel

Instantly activate a local eSIM

Buy and insert a local SIM card

Compatibility

Only on eSIM-compatible phones

Works on almost all phones with a SIM card slot

How to set up Dual SIM on your iPhone

Easily configure Dual SIM with these steps for activating your eSIM :

Assign labels to your subscriptions for clarity. Set the correct line for mobile data to avoid extra costs. Enable ‘Sta schakelen tussen mobiele data toe’ (switching between mobile data) to stay connected.

Order eSIM
1

Go to the Mijn Simyo app

2

Choose 'Instellingen' (Settings), then 'Simkaart' (SIM card)

3

Select 'Stap over op eSIM' (Switch to eSIM)

4

Choose to use two phone numbers

How to switch between two numbers

Making calls

Making calls

  • Tap your number at the top of the screen

  • Choose the correct call bundle

  • Receive incoming calls on the other line

Sending messages

Sending messages

  • Tap the current number and select the desired one

  • Your iPhone remembers which number you used previously

Mobile data and Dual SIM: what you need to know

Mobile data and Dual SIM: what you need to know

You use one mobile data network at a time, and can select which line you want to use for mobile data.

While traveling, you can save money by adding a local data subscription to your Dual SIM iPhone. This allows you to use local mobile data while staying reachable via your original Dutch number.

Enable 'Sta schakelen tussen mobiele data toe' (Allow switching between mobile data) to use data from both numbers.

Manage your mobile network via Settings > Mobile network. Label your mobile subscription for optimal usage and a clear overview.

Using Dual SIM abroad

Using Dual SIM abroad

Use a local data network to save costs without losing your own number. Add a local SIM card before departure. While traveling, you can also add a local data subscription to take advantage of local data while staying reachable on your Dutch number. Roaming rules remain the same as with a single SIM. Switch providers easily with eSIM without needing new SIM cards.

Summary: everything at a glance

Summary: everything at a glance

  • Manage voicemail: switch between lines to listen to voicemail.
  • Roaming settings: configure per number, turn off roaming for your work line and on for your private line.
  • Local data subscription: add a local SIM card for cheaper local rates.

With these tips, you can get the most out of Dual SIM for voicemail and roaming .

How does Dual SIM work with voicemail and roaming?

How does Dual SIM work with voicemail and roaming?

Dual SIM makes communication smarter and easier. You can use a Dual SIM iPhone to manage both work and private numbers on one device. Use both physical SIM cards and eSIMs to handle multiple subscriptions. Discover Dual SIM and improve your mobile experience!

More about Dual SIM

Dual SIM and WhatsApp

Dual SIM and WhatsApp

Use WhatsApp for your private number and WhatsApp Business for your work number. WhatsApp Business offers features such as automated messages and labels.

Common issues and solutions with Dual SIM

Common issues and solutions with Dual SIM

Having trouble with Dual SIM ? Check your eSIM settings and keep your iPhone up to date. Reset network settings or restart your iPhone if issues persist. Contact customer service for assistance.

Benefits of Dual SIM for business use

Benefits of Dual SIM for business use

Dual SIM offers advantages such as separating personal and business calls. Manage your mobile network efficiently. Use WhatsApp Business for professional communication.

FAQ - We've got answers

Which iPhone models support Dual SIM?

Starting with the iPhone XR, you can use Dual SIM . From the iPhone 13 onwards, you can even use two eSIMs at the same time. Activate an eSIM through the Mijn Simyo app.

Can I use both a physical SIM card and an eSIM?

Yes, you can use a physical SIM card and an eSIM simultaneously on a Dual SIM iPhone. The eSIM provides a digital option without needing a physical SIM card.

How do I set up an eSIM on my iPhone?

For a new order:

  1. Log in: download the Mijn Simyo app and log in.
  2. Confirm contract: tap 'Aan de slag' (Get started) and confirm your contract.
  3. Choose SIM settings: select 'Twee simkaarten tegelijk' (Two SIM cards) or ‘Eén simkaart’ (One SIM card).
  4. Install eSIM: follow the steps to activate the eSIM.
  5. Set up and finish: decide if eSIM should work with iMessage and FaceTime. Restart your phone.

For existing customers:

  1. Log in: download the Mijn Simyo app and log in.
  2. Go to 'Instellingen' (Settings) > 'Simkaart' (SIM card)
  3. Click 'stap over naar eSIM' (Switch to eSIM) and follow the steps.

What should I do if my eSIM doesn’t work?

Check the configuration and repeat the steps for setting up your eSIM. Restart your iPhone. Still not working? Visit our eSIM device help page for further guidance.