Named best mobile provider by the Consumentenbond 38 times already. So you know you are in good hands.
Hi! We are Simyo
This is why you choose Simyo
At Simyo you get what you expect: quality, friendly service, and no fuss. Need help? We look for the solution together. You connect with our network and with each other!
Best mobile provider
The reliable 5G network of KPN
Always reachable, wherever you are. At Simyo you use the reliable network of KPN.
Awarded for customer friendliness
Our customer service goes that little bit further. There is a reason Simyo is among the most customer friendly telecom companies in the Netherlands.
38x
38x
38x
38 times the best
mobile provider according to
the Consumers Association!
Let us introduce ourselves
Do the Simyo shuffle
Sven
At Simyo, there's no such thing as a stupid question. People help each other, you're valued and you really contribute something. For me, that's the ultimate work atmosphere
Tessanne
Once personally handed a SIM card to a customer who otherwise wouldn't have received it in time for their vacation.
Joyce
Off to a festival with friends or down the slopes with her family: Joyce feels most alive when she spends time with her loved ones.
Hoa
Hoa has a unique set of talents: a love of numbers and creative too. When the sun goes down, he swaps his finance glasses for a turntable.
Robin
Losing is not an option for Robin! The ping-pong table - where he challenges his colleagues to a match every day - is his domain.
Lukas
A caring and helpful nature. He once visited an older customer to set up her phone.
Mark
Life needs laughter. Whether that's with colleagues, friends or 40,000 strangers at a Bruce Springsteen concert doesn't matter.
Asma
Creative, ambitious and an organized chaos. The ingredients you need on the Simyo brand team.
Miranda
A ray of sunshine and always up for a challenge. A costume party? Miranda always walks away with first prize.
Els
Helping customers, organizing parties, creating Simyo content and sometimes also the voice of Simyo: you can literally find Els in every department at Simyo.
Bart
Makes Simyo a little better every day. His heart beats for Simyo, but also for his colleagues. Looks at the world with an open mind and is always up for a good conversation.There is more to our Simyanen than meets the eye...
Become a Simyaan!
We are always looking for reinforcements for our customer service. Interested?A cabinet full of awards
Simyo proves that quality does not have to be expensive. Time and again we are named best mobile provider by the Consumentenbond. Curious about our awards? Take a look below and see for yourself!
Best mobile provider
Consumentenbond
38x
Best Service
Opiness
5x
Most customer friendly telecom company
SAMR
5x
Telecom website of the year
Metrixlab
3x
Best Prepaid provider
Prepaidsimkaart.net
9x
We are happy to help
Run into something while ordering? Or do you have another question? Our door is always open for you.
Urgent? Then you can reach us on working days from 09:00 to 17:30.
Phone numbers
Ask your question via WhatsApp
Today until 08:00 PM
Ask your question on our forum
Answer within 1 day
View our service pages
Always available
Postal address
Simyo customer service
Postbus 58800
1040 JA Amsterdam
klantenservice@simyo.nl call +31 20 2003007
Business details
Simyo is part of KPN B.V., registered in the Dutch Commercial Register under number: 27124701.
VAT number: NL0092.92056.B.01
ACM registration numbers: 940216 and 940264
Bank: ING
Account number: NL83INGB0007811682
Reference: regarding Simyo, quoting mobile number + invoice number
Address KPN B.V.
Teleportboulevard 121
1043 EJ Amsterdam
Regulator details
Not satisfied? Let us know!
You can contact us through any contact channel to submit a complaint. We will then look for a solution together with you.
Do you feel that is not working out? Then you can take your complaint to the Geschillencommissie Telecommunicatiediensten (Dutch telecoms disputes committee).
Please note: before going to the Geschillencommissie, you must have submitted the complaint to us first.
For more information see: de Geschillencommissie and ODR .