We are open to your feedback. Whether it is a tip, suggestion, or customer complaint, you can contact us through your preferred channel. We will do our very best to find a solution together.
Filing a complaint with Simyo
Do you have a complaint?
We are sorry to hear that. Find out how to submit a complaint or get in touch with us here. You can also find possible solutions below.
Prefer to speak to someone?
Tips or suggestions? We'd love to hear from you!
Not satisfied with Simyo?
If you feel that your issue is not resolved, the Geschillencommissie Telecommunicatiediensten (the Telecommunications Disputes Committee) is available to help.
Please note: before you can contact the Geschillencommissie ( Disputes Committee ), you must first file your complaint with us. Only then can the committee handle your case. For more details, visit the official complaints procedure via the Geschillencommissie (Disputes Committee) or the ODR platform.
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