eSIM abroad: activate and use your eSIM while traveling

Simyo's eSIM

Simyo's eSIM

  • eSIM technology makes life a lot easier when you travel abroad. Instead of swapping out plastic cards, you can simply purchase a temporary data plan and get started right away.

  • First things first: always check if your phone supports eSIM. Popular models like the iPhone 15 and Samsung Galaxy S25 FE are eSIM compatible, but not every device is up to date.

  • With Simyo, you can use your eSIM across the Netherlands and within Europe just like at home. That means your mobile data, calls, and text messages work the same way, giving you seamless connectivity without the hassle.

What is an eSIM and how does it work?

An eSIM, short for “embedded SIM,” is a digital SIM card that is already built into your phone. That means no more hassle with swapping tiny plastic SIM cards. With an eSIM abroad, you can activate your new SIM quickly and easily, without having to change cards. It also means you can't lose it. An eSIM works in the Netherlands and abroad, as long as your phone and your mobile provider support it. Sometimes you will also see it written as “e-SIM.”

It's easier than you might think. You activate your eSIM directly through the Mijn Simyo app . You can do this as soon as you sign up for a plan. Whether you choose Prepaid , Sim Only or a plan with a phone , you just download the eSIM and start using it immediately. You can even set up multiple numbers on the same device, which is especially handy when you are abroad and want to add a local mobile plan. You will need a Wi-Fi connection to activate and manage your eSIM, so make sure to do this before you arrive at your destination.

With an eSIM, you can do exactly the same things as with a traditional plastic SIM card: calling, texting and using mobile data. The only thing you need is a phone that supports eSIM. You get all the same features as before, just without the physical limitations. Using mobile data or switching between networks? Easy as that!

Which phones support eSIM?

Which phones support eSIM?

Not all mobile phones are eSIM compatible, so it’s good to check before you switch. Devices like the iPhone 16e and Samsung Galaxy A56 5G already include eSIM support. Unsure if your device supports eSIM? Use our quick eSIM check and find out in seconds.

If your device is compatible, you’re in luck. At Simyo, you can create a mobile plan that fits your needs perfectly. The larger your data and call bundles, the bigger the discount. Extras like Samen Korting (Family Discount) and VriendenDeal (FriendsDeal) make your plan even more affordable.

The benefits of using eSIM over physical SIM cards

The biggest benefit of eSIM is flexibility, especially abroad. You no longer need to switch physical SIM cards while traveling. Instead, you can purchase a local data plan online and activate it instantly. This helps you avoid high roaming fees and gives you reliable internet access right away.

Adding an eSIM for your trip abroad saves you time and money. No need to search in local shops: you can stay connected from the moment you land.

Another big plus: you keep your own phone number active while adding a local one for data or calls. Friends and family can reach you on your regular number, while you enjoy local rates.

Switching to eSIM

Moving from a physical SIM card to an eSIM is easily done at Simyo. If your current provider doesn’t support eSIM, you can switch to Simyo and activate one easily:

  1. Log into the Mijn Simyo app on your new phone and go to 'Instellingen' (Settings) > 'Simkaart' (Sim Card) > 'Vervangende eSIM aanvragen' (Request Replacement eSIM).
  2. The Mijn Simyo app will ask you to validate your request, either with a quick code from customer service or a one-cent payment via your bank.
  3. Download your eSIM profile and you’re ready. No more physical card needed.
Buying an eSIM for abroad

Buying an eSIM for abroad

Buying an eSIM for abroad is a smart choice if you travel frequently. With Simyo's eSIM you can manage your data plans without worrying about unexpected roaming fees. Depending on your destination, you can select the plan that fits your trip, whether that’s Europe or beyond.

Tips for getting the most out of your eSIM abroad

Want to get the most out of your eSIM abroad? We’ve got some tips ready for you!

Within the European Union

Within the European Union

Within the EU, your data plan and call bundle work just like in the Netherlands. That means you don’t need to purchase an additional eSIM plan when you’re traveling in Europe.

Outside of Europe

Outside of Europe

Traveling outside Europe? Different rules and rates apply . But no stress, simply activate a temporary eSIM plan and avoid roaming fees. Whether you’re in Tokyo, New York, or Sydney, you’ll stay connected on the go.

Managing your data usage

Managing your data usage

Keep an eye on your mobile data usage and make use of Wi-Fi hotspots whenever possible. This helps you avoid extra costs and ensures your data lasts longer. With the right habits, you can enjoy your trip and have reliable internet wherever you are.

eSIMs and Dual SIM

eSIMs and Dual SIM

Dual SIM and eSIM both make it easy to manage multiple numbers abroad. With dual sim, you can insert two physical SIM cards . It's convenient, but switching between them can be a hassle.

An eSIM simplifies the process. Think of it as Dual SIM without the plastic. Add a local plan digitally while keeping your Dutch number active. Easy switching and no hassle with physical SIM cards.

Common problems and solutions

Connection issues

Sometimes eSIM users experience connection issues abroad. Don’t worry, most of the time a quick restart or enabling roaming in your phone’s settings solves the problem.

Ongoing issues

Still having trouble? Contact Simyo customer service for help. Please note: we can only support Simyo eSIMs. If you’re using a local or international eSIM purchased elsewhere, you’ll need to reach out to that provider.

FAQ - We've got answers

What is an eSIM?

An eSIM is a digital SIM card built into your phone, replacing the need for traditional SIM cards. It gives you flexibility and ease of use, especially abroad.

How do I know if my phone supports eSIM?

Check your device using our quick eSIM phone check . This will instantly show whether your phone is eSIM compatible.

What are the benefits of eSIM abroad?

An eSIM allows you to buy local or regional data plans, avoid roaming fees, and keep your Dutch phone number active.

What should I do if my eSIM doesn’t work?

Restart your device and make sure roaming is enabled. If issues persist, contact Simyo customer service for further assistance.