Welcome to Simyo,!

Order received

The confirmation email is on its way to your email address. It can take up to 24 hours for you to receive the email. Check your spam folder as well, as the email might end up there.

Yours within two working days
Your new SIM card is on the way. Within two working days it’ll be in your mailbox and you can start using your Simyo subscription via My Simyo .
Let’s get started
Ready, set, go: login to My Simyo , follow the steps and unlock your SIM card with the pin code.
Happy with Simyo? <span class="one-word">a review</span>

Happy with Simyo? a review

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Question?
Answer

When can I use my SIM?

Did you order your SIM before 13:00? Then we'll send it the same day and you'll have it in your mailbox the next day! For orders after 13:00 the following table applies:

Day of order: Delivered latest on:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Saturday
Friday Tuesday
Saturday Tuesday
Sunday Wednesday

This is regarding a 3-in-1 NFC-SIM, that fits every phone. From the frame of the simcard you can press a normal SIM, micro-SIM and nano-SIM.

When can I use my SIM?

You can use your simcard after activation through My Simyo. Did you choose for number portability? Then you'll pay for costs outside of your bundle until the number has been ported. The status of your number portability request can be seen in Mijn Simyo, under the Overview section.

How do I check my usage?

Your usage and credits can be seen in the My Simyo app. You also easily modify your bundles there. You see in one glance how many call minutes and MB's you have left. That you way you'll never encounter surprises and you have more control over your costs.

Do you want tips how to save internet data? Read more in this article .

Can I adjust my bundles in the interim?

Yes, you can! With our Sim Only subscription you can adjust your bundles every month, free of charge, both up and down. You can go to My Simyo or use the My Simyo App to change your bundles. Go to the heading Overview, click on ´adjust bundles´ and choose the bundles that suit you best.

Can I switch between a physical SIM and eSIM later?

Yes you can! With a Sim Only subscription you can monthly switch between your bundles, both up and down. you change your bundles in My Simyo or in the My Simyo app . Go to the section Overview, click on 'chang bundels' and choose the bundles that fit you best.

What can I expect from the Simyo network?

Simyo uses the reliable KPN network. That way you profit from the most reliable 5G network in the Netherlands, wherever you are. This applies to calling, sms'ing and internetting. There is no difference between coverage for KPN and Simyo customers. Check the coverage in your region here .

Everything in My Simyo

Everything in <span>My Simyo</span>