• Adjust on a monthly basis
  • Reliable 5G network ofKPN
  • 35x the best per Consumers Association
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My Simyo
My Simyo

Sim Only

Order Sim Only
Simyo eSIM

Simyo eSIM

At Simyo, you can now opt for an eSIM. eSIM is a digital SIM card. eSIM functions the same as a plastic SIM card but is built into your phone.

Order a Sim Only eSIM

Prepaid

Order Prepaid
35 times the best according to the Consumers Association

35 times the best according to the Consumers Association

35 times, the Consumers Association has rated us the best phone provider in the Netherlands.

View our trophy case

Phones

Order a phone
Subscriptions with phone

Subscriptions with phone

Is it time for a new phone? Great news: you can now get a new phone with your Simyo subscription. Applies to both new and loyal Simyo customers.

Check the phones

eSIM

Order Sim Only with eSIM Order Prepaid with eSIM
Simyo eSIM

Simyo eSIM

At Simyo, you can now opt for an eSIM. eSIM is a digital SIM card. eSIM functions the same as a plastic SIM card but is built into your phone.

Order Sim Only eSIM now

KPN & Simyo Complete

Check Sim Only Check phones
Up to 10 GB extra per month for free with Simyo Complete

Up to 10 GB extra per month for free with Simyo Complete

Do you live at an address with KPN fixed internet? Then you'll receive up to 10 GB extra per month for free.

Order Sim Only with Complete

Service

Your first invoice explained

Your first invoice explained

Don't worry, that's because of the subscription fees you pay in advance and possible connection fees. Those are one-time extra costs.

More details on your first invoice
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Activate your SIM card

Your first Simyo SIM card Activate your replacement SIM card Activate your eSIM FAQ

How to activate your first Simyo SIM card:

Activate your Simyo Sim Only SIM card

1

Log in to Mijn Simyo

Log in to Mijn Simyo with the login credentials sent to you by e-mail.

Log in to Mijn Simyo
2

Choose your new password

Pick a safe and secure password. From now on, you will use it to log in to Mijn Simyo.

3

Confirm your contract

Would you like to review your contract first? Click ‘Download contract’ to save the PDF. Once you confirm your contract, we will activate your SIM card.

4

Activation successful

Congratulations, your SIM card is now active! We’ve sent the PIN and PUK code of your SIM by email. Insert the SIM card into your device. You’re now connected and ready to make calls, send texts, and use mobile data with Simyo.

Still seeing an error message? Please contact our customer service, we’re happy to help.

Your Simyo Prepaid SIM card is already active

1

Your first Prepaid SIM card does not need to be activated. We’ve already done it for you. Simply insert it into your phone and enter your PIN. You’re immediately ready to make calls, send SMS, and use internet.

Lost your PIN? We emailed it to you when you ordered the SIM card. You can also find it in Mijn Simyo under ‘Instellingen' (Settings) > 'Simkaart' (SIM card).

Welcome to Simyo!

Your SIM card is activated instantly. This means you can make calls, send SMS, and use mobile data right away. If you’re not using number transfer, your bundles will start immediately.


Pay attention to number porting
If you use your Simyo SIM card before your number transfer is complete, you’ll pay out-of-bundle rates when making calls, sending SMS, or using data. Your subscription only starts once your old number has been switched to Simyo. Until then, your call and data bundles are not active yet.

Stuff to know as a new customer

Activate your replacement SIM card

1

Log in to Mijn Simyo

You can activate your new SIM card by logging in to Mijn Simyo. Forgot your password? Simply set a new one. After logging in, you’ll see an overview showing that a new SIM is on its way. Click ‘Activate your SIM card’.

Log in to Mijn Simyo
2

Activate your SIM card

Press 'Activeer simkaart' (Activate SIM card).

3

Activation successful

Great news: your new SIM card is now active. We’ve sent you the new PIN and PUK code by email. Insert the SIM card into your phone and enter the PIN. You’re now connected with Simyo.

Still having issues? Please contact our customer service , we’re happy to help.

Activate your eSIM

Activate your eSIM

At Simyo you can also choose eSIM, the digital SIM card. If your device supports eSIM, you can activate it right away. We’ve created a dedicated page to guide you step by step.

Activate your eSIM

Question?
Answer

I get an error message after inserting my SIM card. What now?

Seeing an error message on your cell phone when trying to use your SIM? This can have several causes. We’ve listed the most common SIM card issues and their solutions for you. (foutmelding uitklapper)

Your first Sim Only SIM card?

When everything is in order, your contract for your monthly plan will appear. You can save this contract as a PDF or print it. Once confirmed, your new PIN will be displayed. Insert the SIM into your phone, enter the code, and you’re good to go.

Requested number transfer? Then your bundles will only start once your old number has been switched. This prevents double subscription costs. Only use your Simyo SIM card after the transfer is complete, otherwise you’ll pay the standard out-of-bundle rate.

How do I activate my SIM card for use abroad?

Go to Mijn Simyo or the Mijn Simyo app , and under 'Instellingen' (Settings) > 'Internet en bellen' (Internet and calling), switch on the option 'Bellen in en naar het buitenland' (Calling in and to other countries). You can now call home whenever you want.

Next, switch on 'Internetten in Nederland' (Internet in the Netherlands) and 'Internetten in het buitenland' (Internet abroad) to use internet. Also make sure roaming is enabled in your phone’s settings menu. That’s it: your device is ready for international use.