eSIM Europe: what you need to know

eSIM in Europe: how it works

eSIM in Europe: how it works

An eSIM lets you connect without needing a physical SIM card. If you live in the Netherlands and want to understand how eSIM works across Europe, you’re in the right place.

Let’s get into it. No fluff, no tech lingo.

How does an eSIM work?

An eSIM is a digital version of a physical SIM card. It's built into your phone and lets you activate a mobile plan without using a plastic card. You install it, no need to insert anything into your device.

With an eSIM, you can switch between plans, activate it in the My Simyo app , and you're ready to go. No store visits, no plastic, no hassle. Check out our eSIM checker to see if your phone supports it.

Can I use my eSIM in other European countries?

Yes. If you have a Simyo mobile plan, you can use your minutes, texts and data across the EU and all other zone 1 countries at no extra cost. This is part of the EU's 'Roam like at home' policy.

See our roaming page to check the zone we've put each country in.

Do I need a Dutch address for a Simyo eSIM?

Yes. Whether you choose Sim Only , a plan with a phone , or Prepaid : Simyo requires a valid Dutch address to issue an eSIM. It's not intended for tourists or temporary visitors using hotel or Airbnb addresses. Simyo eSIM is designed for people who live in the Netherlands.

How do I install and activate a Simyo eSIM?

To install your Simyo eSIM profile, you need the My Simyo app . Follow these steps:

1

Log in to the My Simyo app

Download the app on the phone you'll use the eSIM. Log in with your Simyo details.

2

Go to your SIM settings

In the app, tap 'Settings' and then 'SIM card'. Choose 'Install eSIM'.

3

Start the installation process

You'll see a short explanation. Tap 'Start' to continue.

4

Validate your request

You need to confirm your identity. The easiest way to do so is paying € 0.01 via iDEAL.

5

iDEAL doesn't work?

If validation fails or isn't available, contact our customer service . We're happy to help.

6

Choose how to use your eSIM

Will you use a second SIM too? Choose 'two SIMs'. If not, select 'One SIM'.

7

Install the eSIM

Your phone might ask for permission. Once approved, the installation begins.

8

Restart your phone

After the install is complete, restart your phone to activate the eSIM.

You're now ready to use your Simyo eSIM. If you've transferred from a physical Simyo SIM, you can now remove it, you won't need it anymore.

Data usage while traveling

How much data do I need while traveling?

How much data do I need while traveling?

It depends on your data usage. Streaming video eats up more than messaging, and using Google Maps for hours can add up fast. If you plan to work remotely or upload lots of photos, go for a plan with more data. Or if you're going outside of the EU/Zone 1: a travel bundle (buitenlandbundel) .

Tip: use WiFi when possible to save cellular data.

Are unlimited data plans really unlimited?

Are unlimited data plans really unlimited?

Simyo doesn't offer unlimited data plans. Instead, you choose a specific data bundle that fits your needs, from small to extra large. That way, you always know how much data you have and what you’re paying for. Clear, fair and no surprises.

Always connected when traveling in Europe

How is coverage across Europe?

How is coverage across Europe?

With Simyo, you use the KPN network, one of the most reliable networks in the Netherlands, with great coverage. When you travel within the EU, you connect to trusted local networks that have roaming agreements with KPN. That means strong coverage in most European countries, whether you're in a city or on the move.

What if I visit multiple countries?

What if I visit multiple countries?

With Simyo, you can use your minutes, texts and data in all EU countries, just like in the Netherlands. There’s no need to change your SIM or switch settings when crossing borders. Your usage comes from your regular Dutch bundle.

Are you traveling outside the EU? Then take a look at our travel bundles (buitenlandbundels) for affordable data bundles for the most popular destinations.

Keep an eye on your usage in the My Simyo app , and top up easily if you need more data. You keep the same phone number and manage everything from one place, including tracking your data usage and topping up when needed.

What our callers say

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  • "Sinds maart 2023 bij Simyo en tot op heden zeer tevreden over het netwerk van KPN waar je dan gebruik van maakt. Fijn dat we sinds oktober 2024 ook gebruik mogen maken van 5G netwerk. De overstap van …"
    Dirk
  • "Net als mijn man ben ik pas bij en ook heel blij mee."
    Dean Justice
  • "Goed bereikbaar voor problemen en vragen.En uit coulance extra mb's gekregen. Top!"
    Miep
  • "Bij een probleem goed en snel te woord gestaan en opgelost."
    Marja Schenderling
  • "Ik heb hem pas maar tot nu toe ben ik heel blij met Simyo."
    Dean Justice
  • "Abo snel geregeld! Duidelijke uitleg over de voorwaarden!"
    Geachte Hofmans P
  • "Simyo ruilde mijn Iphone 11 (op 4G met slechte ontvangst) om voor een Iphone 16e met 5G. Geweldige service en goede helpdesk. Superdeal en echt een aanrader!"
    Jan
  • "Ik ben overgestapt van KPN naar Symio, en tot nu merk ik geen verschil (behalve de prijs dan). "
    Wim Veerman
  • "Altijd Simyo gehad, door wat veranderingen moesten we veranderen maar nu we weer terug kunnen zijn we gelijk weer overgestapt naar Simyo, een hele fijne provider met alle hulp die je nodig heb helpen …"
    joke kraak
  • "Waar voor je geld De verbinding is goed, de prijs is goed, de klantenservice is goed. "
    Wietse

Stay connected without the stress

An eSIM is a solid option for anyone living in the Netherlands and heading off to explore European countries. It's fast, flexible, and you stay in control of your internet connection wherever you go.

Question?
Answer

Does Simyo offer unlimited data with eSIM?

No, Simyo doesn’t offer unlimited data plans. You choose a bundle that suits you. Need more data? You can always upgrade or buy extra MB’s via the app.

Can I use my Simyo eSIM in multiple European countries?

Yes. With Simyo, you can use your eSIM in all EU countries, plus the UK (for now), Iceland, Norway and Lichtenstein. That means free data roaming without switching SIMs or changing settings. Your usage comes from your regular Dutch bundle.