eSIM Europe: what you need to know

eSIM in Europe: how it works

eSIM in Europe: how it works

An eSIM lets you connect without needing a physical SIM card. If you live in the Netherlands and want to understand how eSIM works across Europe, you’re in the right place.

Let’s get into it. No fluff, no tech lingo.

How does an eSIM work?

An eSIM is a digital version of a physical SIM card. It's built into your phone and lets you activate a mobile plan without using a plastic card. You install it, no need to insert anything into your device.

With an eSIM, you can switch between plans, activate it in the Mijn Simyo app , and you're ready to go. No store visits, no plastic, no hassle. Check out our eSIM checker to see if your phone supports it.

Can I use my eSIM in other European countries?

Yes. If you have a Simyo mobile plan, you can use your minutes, texts and data across the EU and all other zone 1 countries at no extra cost. This is part of the EU's 'Roam like at home' policy.

See our roaming page to check the zone we've put each country in.

Do I need a Dutch address for a Simyo eSIM?

Yes. Whether you choose Sim Only , a plan with a phone , or Prepaid : Simyo requires a valid Dutch address to issue an eSIM. It's not intended for tourists or temporary visitors using hotel or Airbnb addresses. Simyo eSIM is designed for people who live in the Netherlands.

How do I install and activate a Simyo eSIM?

To install your Simyo eSIM profile, you need the My Simyo app . Follow these steps:

1

Log in to the My Simyo app

Download the app on the phone you'll use the eSIM. Log in with your Simyo details.

2

Go to your SIM settings

In the app, tap 'Settings' and then 'SIM card'. Choose 'Install eSIM'.

3

Start the installation process

You'll see a short explanation. Tap 'Start' to continue.

4

Validate your request

You need to confirm your identity. The easiest way to do so is paying € 0.01 via iDEAL.

5

iDEAL doesn't work?

If validation fails or isn't available, contact our customer service . We're happy to help.

6

Choose how to use your eSIM

Will you use a second SIM too? Choose 'two SIMs'. If not, select 'One SIM'.

7

Install the eSIM

Your phone might ask for permission. Once approved, the installation begins.

8

Restart your phone

After the install is complete, restart your phone to activate the eSIM.

You're now ready to use your Simyo eSIM. If you've transferred from a physical Simyo SIM, you can now remove it, you won't need it anymore.

Data usage while traveling

How much data do I need while traveling?

How much data do I need while traveling?

It depends on your data usage. Streaming video eats up more than messaging, and using Google Maps for hours can add up fast. If you plan to work remotely or upload lots of photos, go for a plan with more data. Or if you're going outside of the EU/Zone 1: a travel bundle (buitenlandbundel) .

Tip: use WiFi when possible to save cellular data.

Are unlimited data plans really unlimited?

Are unlimited data plans really unlimited?

Simyo doesn't offer unlimited data plans. Instead, you choose a specific data bundle that fits your needs, from small to extra large. That way, you always know how much data you have and what you’re paying for. Clear, fair and no surprises.

Always connected when traveling in Europe

How is coverage across Europe?

How is coverage across Europe?

With Simyo, you use the KPN network, one of the most reliable networks in the Netherlands, with great coverage. When you travel within the EU, you connect to trusted local networks that have roaming agreements with KPN. That means strong coverage in most European countries, whether you're in a city or on the move.

What if I visit multiple countries?

What if I visit multiple countries?

With Simyo, you can use your minutes, texts and data in all EU countries, just like in the Netherlands. There’s no need to change your SIM or switch settings when crossing borders. Your usage comes from your regular Dutch bundle.

Are you traveling outside the EU? Then take a look at our travel bundles (buitenlandbundels) for affordable data bundles for the most popular destinations.

Keep an eye on your usage in the Mijn Simyo app , and top up easily if you need more data. You keep the same phone number and manage everything from one place, including tracking your data usage and topping up when needed.

What our callers say

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  • "Helpdesk én technische dienst van Simyo hebben er voor gezorgd dat ik plezier heb van mijn nieuwe telefoon en mijn nummer. Vijf maal gesproken met uw medewerkers die zeer behulpzaam en geduldig waren.…"
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  • "overgang naar Simyo ging heel goed. De kwaliteit is goed en de app gebruiksvriendelijk. "
    Jack
  • "Snel geinstalleerd"
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  • "Alles was erg duidelijk en snel geregeld top 👍"
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  • "Ik ben paar jaar bij andere provider geweest, geen succes! Blij weer terug bij Simyo te zijn😀 Ga ook niet weer weg"
    Hendrikus Knuver
  • "Overstap ging allemaal soepel en snel"
    Peter
  • "Ik heb een eSIM van Simyo en heb gewisseld van Pre-Paid naar Sim Only en nu weer terug naar Pre-Paid. Dat het kan is niet bijzonder, maar dat het zo makkelijk is om bij dezelfde provider te blijven we…"
    Ed

Stay connected without the stress

An eSIM is a solid option for anyone living in the Netherlands and heading off to explore European countries. It's fast, flexible, and you stay in control of your internet connection wherever you go.

Question?
Answer

Does Simyo offer unlimited data with eSIM?

No, Simyo doesn’t offer unlimited data plans. You choose a bundle that suits you. Need more data? You can always upgrade or buy extra MB’s via the app.

Can I use my Simyo eSIM in multiple European countries?

Yes. With Simyo, you can use your eSIM in all EU countries, plus the UK (for now), Iceland, Norway and Lichtenstein. That means free data roaming without switching SIMs or changing settings. Your usage comes from your regular Dutch bundle.